CUSO of Hawaii Services LLC

A credit union service organization created to help service the residential loans originated by various credit unions in the State of Hawaii.

Welcome to CUSO of Hawaii Services LLC

Established in 2000, CUSO of Hawaii Services LLC is a credit union service organization created to help service the residential and commercial loans originated by various credit unions in the State of Hawaii.

Our Privacy Statement

At CUSO OF HAWAII SERVICES LLC, protecting the privacy and confidentiality of your Personal Information is one of our most important goals. To help you understand how we protect your personal information, we are providing you with the following Privacy Policy ("Policy") describing the policies and procedures we have adopted to safeguard the personal information about you and your loan. View our Privacy Statement

Our Contact Information

CUSO of Hawaii Services LLC

3465 Waialae Ave., Suite 370
Honolulu, HI 96816-2664
Main: (808) 539-0172
Toll Free: (800) 708-2876
Fax: (808) 440-0474
Email: cusoloanservicing@kalanet.com

Payments:

CUSO of Hawaii Services, LLC.
C/O Payment Processing
P.O. Box 30930
Honolulu, HI 96820-0930

Complaints?

Division of Financial Institutions
Department of Commerce and Consumer Affairs
P.O. Box 2054
Honolulu, HI 96805
Website: http://cca.hawaii.gov/dfi/

Mortgage Loan Access

Mortgage loan access through eStatus Connect provides online access to view your loan information. eStatus Connect is provided by FICS, a vendor that provides online mortgage services to Aloha Pacific Federal Credit Union and its wholly owned affiliate, CUSO of Hawaii Services LLC. FICS is a separate entity and is not related to Aloha Pacific FCU or CUSO of Hawaii Services LLC. Aloha Pacific Federal Credit Union and CUSO of Hawaii Services LLC are not a party to online transactions made by you on FICS sites.


To access your Mortgage Loan Information, visit the eStatus Connect website.


For assistance view our eStatus Connect Instructions and FAQs.

How To Avoid Foreclosure

If you are having trouble making your mortgage payments for reasons beyond your control, please contact us immediately at (808) 539-0387, or toll free at (800) 708-2876. We want to help you to avoid foreclosure and we may have a number of options, subject to lender availability and approval, including:

In order to assess your situation to best help you, we will need to understand your financial situation. To do this, we will require you to complete an application and return it with supporting documentation. To request an application, please call us at 808-539-0387, or toll free at 800-708-2876, and we will be happy to mail one to you.

We look forward to working with you.